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  1. #1
    SitePoint Wizard DoubleDee's Avatar
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    Closed Thread Button

    When I close comments beneath an article, should I...

    1.) Change my "Add Comment" button to a "Comments Closed" button which is inactivated?

    2.) Leave the "Add Comment" button, but when a user clicks on it, instead of a comment entry-form, they see a message "The admin has closed comments on this article."

    3.) Change my "Add Comment" button to a "Comments Closed" button, and if the user clicks on this new button, also display a message "The admin has closed comments on this article."


    Sincerely,


    Debbie

  2. #2
    SitePoint Enthusiast scout1idf's Avatar
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    I like #1 the best.

    1.) Change my "Add Comment" button to a "Comments Closed" button which is inactivated?

  3. #3
    SitePoint Wizard bronze trophy bluedreamer's Avatar
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    I'd say just remove the whole form and replace with a simple text message. Still displaying a "button" may confuse people, plus the button is no longer relevant as it has no real use?

  4. #4
    SitePoint Wizard DoubleDee's Avatar
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    Quote Originally Posted by bluedreamer View Post
    I'd say just remove the whole form and replace with a simple text message. Still displaying a "button" may confuse people, plus the button is no longer relevant as it has no real use?
    There is no form by default - it comes after you click the "Add" button.

    If you remove the button, then people will be confused about how to leave a comment. (Um, you can't!)

    SitePoint has a "Thread Closed" button - which replaces the "Add Post" button - and if you click on it it takes you to a message.


    Debbie

  5. #5
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    spikeZ's Avatar
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    #1 would be the most logical of the 3 but I am in agreement with Bluedreamer.
    If there is no form until the user clicks the 'add' button then simply do not display the button but a message saying that comments are no longer being submitted to this article.
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  6. #6
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    ScallioXTX's Avatar
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    Quote Originally Posted by DoubleDee View Post
    SitePoint has a "Thread Closed" button - which replaces the "Add Post" button - and if you click on it it takes you to a message.
    We do, and it's horrible design, because it doesn't make any sense, and the difference between open/close are too small.
    However that button does serve a purpose when a thread is closed because mods can still press that button we a thread is closed and still reply. (not that that is any help to non-mods, but okay).
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  7. #7
    SitePoint Wizard DoubleDee's Avatar
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    Quote Originally Posted by ScallioXTX View Post
    We do, and it's horrible design, because it doesn't make any sense, and the difference between open/close are too small.
    However that button does serve a purpose when a thread is closed because mods can still press that button we a thread is closed and still reply. (not that that is any help to non-mods, but okay).
    So which of the 3 options in my OP would you choose?

    Or would you do something different?

    Sincerely,


    Debbie

  8. #8
    SitePoint Wizard DoubleDee's Avatar
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    Here is what I have currently...

    Attachment 64957


    When you click on it, you get a hand, but it doesn't go anywhere.

    How does that look?

    Sincerely,


    Debbie

  9. #9
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    ScallioXTX's Avatar
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    Quote Originally Posted by DoubleDee View Post
    So which of the 3 options in my OP would you choose?

    Or would you do something different?

    Sincerely,


    Debbie
    Option #4. Remove the button and show a message that comments are closed.
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  10. #10
    SitePoint Wizard DoubleDee's Avatar
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    Quote Originally Posted by ScallioXTX View Post
    Option #4. Remove the button and show a message that comments are closed.
    Why don't you like the static button?

    To me it provides better continuity as "Comments Closed" is another state of "Add Comment" if you follow me.

    Using the button is also less work for me, because I don't have a lot of available space, and if I had to add a message, then that screws up the whole layout I worked so hard to develop last month!

    Sincerely,


    Debbie

  11. #11
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    DaveMaxwell's Avatar
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    I agree with Remon. If the comments are closed, there shouldn't be a button to push - especially one which has a hover state which implies something will happen if you click it. Not to mention the accessibility/usability issues which will occur with keyboard users and having to tab through a useless button.

    Not quite sure why you're worried about space/layout. If comments are closed, don't show the button and have the test in exactly the same position - problem solved.
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  12. #12
    SitePoint Wizard DoubleDee's Avatar
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    Quote Originally Posted by DaveMaxwell View Post
    I agree with Remon. If the comments are closed, there shouldn't be a button to push - especially one which has a hover state which implies something will happen if you click it. Not to mention the accessibility/usability issues which will occur with keyboard users and having to tab through a useless button.

    Not quite sure why you're worried about space/layout. If comments are closed, don't show the button and have the test in exactly the same position - problem solved.
    Because I have my Filter and Sort drop-downs squeezed in after the "button" in the Comment Header.

    I have space for a succinctly-worded button, but not a longer message...


    I'll take your suggestion under consideration, but since I removed the hover feature and the hyperlink, I personally don't think a static button is such a bad choice...

    Other people's opinions are certainly welcome, since this seems to be a more controversial topic than I expected!

    Thanks,


    Debbie

  13. #13
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    I agree with Rémon and Dave.

    The message "Comments Closed" is perfectly adequate, but as it is not a button, don't style it to look like a button. (In the same way that you shouldn't underline text which isn't a link - unless your aim really is to confuse folk. ) Put a border round it or something, if you feel you want it to stand out, but I don't think that's necessary. Anybody using your site will know there's an "Add Comment" button, and if they go to look for it in the usual place and see instead a plain statement "Comments Closed" then they'll quickly get the message. On the other hand, if they see a blue button where they expect to see a blue button, there's every chance they'll click it without paying much attention, and get frustrated that nothing's happening before they notice the change of text.

  14. #14
    SitePoint Wizard DoubleDee's Avatar
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    Quote Originally Posted by TechnoBear View Post
    I agree with Rémon and Dave.

    The message "Comments Closed" is perfectly adequate, but as it is not a button, don't style it to look like a button. (In the same way that you shouldn't underline text which isn't a link - unless your aim really is to confuse folk. ) Put a border round it or something, if you feel you want it to stand out, but I don't think that's necessary. Anybody using your site will know there's an "Add Comment" button, and if they go to look for it in the usual place and see instead a plain statement "Comments Closed" then they'll quickly get the message. On the other hand, if they see a blue button where they expect to see a blue button, there's every chance they'll click it without paying much attention, and get frustrated that nothing's happening before they notice the change of text.
    Lemme see what I can come up with...

    (Should I make the text red or bold??)

    Sincerely,


    Debbie


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