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Sep 2, 2013, 08:38 #1
- Join Date
- Sep 2013
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Responsive Theme Not Responsive on iPhone
Note: I'm requesting support on a commercial theme, which I bought, but the devs are not answering (Dream Theme, and the last forum post in their support portal was months old). <snip/>
Theme is Nimble:
Site I'm using it on:
Site is not responsive on two different iPhones. iPad is fine as is desktop. Appropriate check boxes in theme are ticked.
Any suggestions as to where I should begin to address this? I am willing to redirect to an iPhone-native site via a theme like Carrington but nothing I've tried has worked.
Last edited by Mittineague; Sep 2, 2013 at 12:22.
Sep 2, 2013, 12:42 #2
- Join Date
- Jul 2005
- West Springfield, Massachusetts
- 191 Post(s)
- 2 Thread(s)
Hi mettray, welcome to the forums,
Unfortunately, unless someone has the theme and is willing to troubleshoot it for you, it is unlikely that anyone will purchase even the Regular License just to do so.
Need some help?
Faced a problem? No worries – our premium class customer support service is always ready to help you.
Support requests are being processed on business days from 8:00 to 17:00 (GMT 0.0) [normally] within 24h in the order they were received.
Please note that the fastest way to obtain support is to submit a request via our online Help Desk: http://support.dream-theme.com/. Requests received via ThemeForest comments and personal messages, email, Twitter or FaceBook will take much longer time to process or can be not addressed at all!
It may be that the theme authors have abandoned support, but the Theme Support Portal looks fairly professional so I doubt that.► STOP using mysql - migrating to procedural mysqli !!
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Sep 2, 2013, 15:24 #3
- Join Date
- Mar 2009
- Melbourne, AU
- 456 Post(s)
- 8 Thread(s)
It looks like there's a script in there somewhere redirecting mobile users to a different site. I would strip that out and just use responsive CSS styling.