Sitepoint mail server bouncing e-mails

[-rob-]

Hi,

I have send e-mails to SitePoint Book Support and bugkiller@sitepoint.com and both are being bounced with the following message:

------------------------------------------------------------------
Hi. This is the qmail-send program at sitepoint.com.
I'm afraid I wasn't able to deliver your message to the following addresses. This is a permanent error; I've given up. Sorry it didn't work out.
<bugkiller@sitepoint.com>:
c_log_openfile -> fopen: Permission denied
--- Below this line is a copy of the message.
Return-Path: <xxxxxx@xxxx.com>
Received: (qmail 12287 invoked by alias); 22 May 2003 17:07:00 -0000
Received: from dymwsm13.mailwatch.com (204.253.83.37)
by sitepointdesign.com with SMTP; 22 May 2003 17:07:00 -0000
Received: from MWSC0205.MW4.MAILWATCH.COM (mwsc0205.mw4.mailwatch.com [204.253.83.135])
by dymwsm13.mailwatch.com (8.12.9/8.12.9) with ESMTP id h4MH6rGk006305
for <bugkiller@sitepoint.com>; Thu, 22 May 2003 13:06:53 -0400
Received: from mail pickup service by MWSC0205.MW4.MAILWATCH.COM with Microsoft SMTPSVC;
Thu, 22 May 2003 13:06:53 -0400
Received: from 204.253.83.34 ([204.253.83.34]) by MWSC0205 with SMTP id 00020005713bcdca-dac8-45cf-9e8f-af5f2eb124c6;
Thu, 22 May 2003 13:06:53 -0500
Received: from ecpo1.azell.com (ecpo1.azell.com [136.1.7.4])
by dymwsm12.mailwatch.com (8.12.9/8.12.9) with ESMTP id h4MH6hfg001630
for <bugkiller@sitepoint.com>; Thu, 22 May 2003 13:06:53 -0400
Received: from xxxxxxxx.xxxxxxxx.xxxx.com ([19.5.112.47])
by ecpo1.azell.com (Mirapoint Messaging Server MOS 3.2.1-GA)
with ESMTP id AUP60277;
Thu, 22 May 2003 13:06:42 -0400 (EDT)
Received: by xxxxxxxx.xxxxxxxx.xxxx.com with Internet Mail Service (5.5.2655.15)
id <L2R7PQQQ>; Thu, 22 May 2003 13:06:42 -0400
Message-ID: <C166F8CD7360BF4780729982FB63A9351DF3AD@xxxxxxxx.xxxxxxxx.xxxx.com>
From: =?iso-8859-1?Q?=22xxxxxx=2C_xxxxxx_x_=28=ABRAM=BB=2E=29=22?=
<xxxxxx@xxxx.com>
To: "'bugkiller@sitepoint.com'" <bugkiller@sitepoint.com>
Subject: See e-mail content
Date: Thu, 22 May 2003 13:06:32 -0400
Return-Receipt-To: =?iso-8859-1?Q?=22xxxxxx=2C_xxxxxx_x_=28=ABRAM=BB=2E?=
=?iso-8859-1?Q?=29=22?= <xxxxxx@xxxx.com>
MIME-Version: 1.0
X-Mailer: Internet Mail Service (5.5.2655.15)
Content-Type: multipart/alternative;
boundary="----_=_NextPart_001_01C32084.7E1BF35E"
X-MW-BTID: 090525000020031426161300011
X-MW-CTIME: 1053623213
HOP-COUNT: 1
X-MAILWATCH-INSTANCEID: 01020005713bcdca-dac8-45cf-9e8f-af5f2eb124c6
X-OriginalArrivalTime: 22 May 2003 17:06:53.0757 (UTC) FILETIME=[8B1336D0:01C32084]
This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible.
------_=_NextPart_001_01C32084.7E1BF35E
Content-Type: text/plain;
charset="iso-8859-1"

[Jason Donald]

Hi!

We have tried sending mail from various test sources to the address you specified (bugkiller) without any problems. I thought it looked like our mail disk might be full but no cigar. Let us know if you have any more problems.

Jason.

[-rob-]

Yes, I am still having problems. The same error is occurring.

Hi. This is the qmail-send program at sitepoint.com.
I'm afraid I wasn't able to deliver your message to the following addresses. This is a permanent error; I've given up. Sorry it didn't work out.

c_log_openfile -> fopen: Permission denied

Every time I try to reply to Thomas' e-mail regarding CSS Utopia I get the above message.

[Matt Mickiewicz]

Is there any chance you had an autoresponder attached to your email? In that case we may have blocked your email address through our helpdesk system to prevent mail-loops.

[-rob-]

No, I do not have an autoresponder set up.

[-rob-]

Any news on my issue?

[Jason Donald]

We can't reproduce this. I've tried mailing from remote and free email accounts, as well as internally, without getting this problem. If anyone else is getting this it would be great to hear from you so we can identify a common thread.

[-rob-]

By any chance are you using Microsoft Exchange? I have seen this same type of issue where an e-mail account on Exchange 6 could not send to an Exchange 5.5 account.

[Jason Donald]

We use linux/qmail... :-?

[mmj]

I was unable to send an email to nicky today (nicky@sitepoint.com).

[Jason Donald]

That's a very helpful and descriptive error message you have there Tom

[Jason Donald]

Nicky's email problem has been fixed (mail going to wrong account) (not rob's problem)