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  1. #1
    SitePoint Enthusiast Cory R's Avatar
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    Black & Blue Screen Errors

    I'm getting these on my HP computer using Windows Vista. Safe Mode and Last Known Good Configuration didn't work. Is the CD my only option?

  2. #2
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    SpacePhoenix's Avatar
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    When you next get one, write down the error code and stick it into Google to get some info about the error. Had you made any changes to the configuration (hardware or software) when you started getting the errors? Run complete anti-virus and anti-malware/spyware scans on the whole computer
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  3. #3
    SitePoint Enthusiast Cory R's Avatar
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    I searched Google with the errors I'm receiving about 3 hours yesterday and it's all repetitive information that tells you the same thing over and over again.

    The only change I made before I started getting these screens was I uninstalled Malwarebytes.

  4. #4
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    molona's Avatar
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    Then I assumed that you went to your control panel and your system and check that all the drivers are there... you don't have any hardware listed with a ? symbol, don't you.
    Or can you trace when those errors happen? Is it completely random or more like when you open a specifty type of software or when you are browsing the internet?

    Can you restore the computer to a date where it worked perfectly? That may be a solution

  5. #5
    SitePoint Enthusiast Cory R's Avatar
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    This is a computer start-up issue. You know, 'the screen of death'.

  6. #6
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    molona's Avatar
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    It is up if you really want to figure out why it fails... but the easiest way to restore the system is to do a recovery...

    That is, taking the CD, insert it and start as if you were going to install the Operating System again but when it ask you to install it, you're given the option of Recovery the old one (letter R)

  7. #7
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    Best way is to to boot your system in the safe mode by pressing F8.
    1) Go to the My computer , select properties.
    2) In the tool tab select perform error check and disk cleaning.

    There is another way to get rid of this problem i.e software troubleshooting.
    1) Spiceworks network troubleshooting tools are free where you can take help of this software.
    2) Live boot is another one but not free.

    If all this does not work than you may need to take help of technical or IT support service provider which can help you to provide online solutions and also with security updates.
    Last edited by Stevie D; Aug 8, 2013 at 23:33. Reason: Link removed

  8. #8
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    Blue Screen Error means your laptop has hard disk dump error its many time shows in my laptop also its better that you can go to service center and repair your laptop its serious causes because chances increase to corrupt hard disk of laptop i am also have this problem and my hard disk corrupt so be careful and check with the help of experts

  9. #9
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    I agree with Priyanka You need to take help of the network support services or IT support services if the issue is very much critical. Try to find out the bsert amongst the service providers that provide you online solutions and remote IT services. They may solve your problems.

  10. #10
    SitePoint Member johnlarase's Avatar
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    There are a lot of reasons why your computer will encounter BSOD, it could be a memory error, program, file, a virus..actually a lot of causes why a computer's screen will turned to blue with error codes. Definitely check Google and other IT forums as they can help you with this.


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