SitePoint Sponsor

User Tag List

Results 1 to 8 of 8
  1. #1
    ********* Scotland Saltire's Avatar
    Join Date
    Jan 2000
    Location
    Scotland
    Posts
    660
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I've been asked to fix a friends computer which is restarting without warning, no prompts or anything, just black screen then white text as it starts up again.

    It's running Win 98 and no new software has been installed recently. Any ideas?

  2. #2
    Fluffy Kitten Programmer~ Elledan's Avatar
    Join Date
    Jun 2000
    Location
    Netherlands
    Posts
    1,356
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Sounds like a software/hardware conflict. Try uninstalling the latest installed software. When it works again, install those software packages seperately until you find the one that doesn't work.

    If you're really desperate: backup, format, reinstall and put the backup back.

    Good luck!
    www.nyanko.ws - My web-, software- and game development company.
    www.mayaposch.com - My personal site and blog.

  3. #3
    Sports Publisher mjames's Avatar
    Join Date
    Jan 2000
    Location
    Charlotte, NC
    Posts
    5,891
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Elledan hit the nail on the head... it's likely a hardware/software conflict. Ask your friend when the problem started occuring and what he had added recently, that might help solve the problem.

    Also, I suggest running a virus scan at: http://www.symantec.com

  4. #4
    SitePoint Wizard jumpthru's Avatar
    Join Date
    Apr 2000
    Location
    Los Angeles, California
    Posts
    1,008
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    If it just shuts off, my guess is hardware.

    Make sure there are no lose cables. Check the power cord. Maybe there is a problem with the power supply.

    Also (this is a big one), check to see if the fan is still running. If the cpu over heats, the computer will just restart.

  5. #5
    Fluffy Kitten Programmer~ Elledan's Avatar
    Join Date
    Jun 2000
    Location
    Netherlands
    Posts
    1,356
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I did have a similar problem myself some time ago:

    I had a 56k6 modem and I installed the virusscanner from EAladdin (ESafe Protect) and I suddenly found myself in the middle of a conflict between the modem (drivers) and the virusscanner. Once I used my modem, after 20 minutes the PC restarted suddenly. It did occur as well sometimes when I clicked an URL.

    After I removed this virusscanner, everything was running fine again
    www.nyanko.ws - My web-, software- and game development company.
    www.mayaposch.com - My personal site and blog.

  6. #6
    I'm baaaaaaaaaaaaack! Fluffykins's Avatar
    Join Date
    Aug 2000
    Location
    Manchester, UK
    Posts
    1,046
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I had the same problem once. As it turns out, one of my RAM Chips was loose and kept wiggling out of the slot. It could also be something to do with the PSU.

    Ady
    v-technologies - Freelance Goodness.

  7. #7
    ********* Scotland Saltire's Avatar
    Join Date
    Jan 2000
    Location
    Scotland
    Posts
    660
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Wow, I've been so busy lately I forgot to tell you all what had been causing the problem.

    I had the computer at my house while I tried to fix it. After knocking one of the speakers on the floor accidentally, it did the restart thing again. I let it boot then picked up the speaker, shook it and it restarted again. The cable which connects the audio out to the speaker must have been wired incorrectly and it was touching the metal casing.

    My friend (any myself!) were lucky not to have been electrocuted or for the motherboard to be shorted.

    The machine now has new speakers and there has been no problems since. Touchwood!

    [Edited by Saltire on 11-10-2000 at 05:57 AM]

  8. #8
    Fluffy Kitten Programmer~ Elledan's Avatar
    Join Date
    Jun 2000
    Location
    Netherlands
    Posts
    1,356
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Glad to hear that the problem is solved!

    This is the first time that I hear of speakers causing a reboot
    www.nyanko.ws - My web-, software- and game development company.
    www.mayaposch.com - My personal site and blog.


Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •