Fear of online fraud, what should I do?
One of my clients was recently approached with an order of 6,000 euros and he asked me what to do.
The customer is adament to use credit card for the purchase. The main concern is that the credit card details might be stolen, which is why the order would be for such a high figure.
Currently the website is linked to PayPal for payments. Paypal do have their own security checks, having said this, if the card was stolen PayPal could well ask for the money back from the supplier. In such an event the customer would be unable to refund the money back without having recieved the goods. The website basically works similar to drop-shipping, meainng that the money will be gained before the order of the purchase is made.
Has anybody had any experience with online fraud, and are there any additional security measures you can take to combat this.