Cant transfer from enomcentral to namecheap/godaddy, please help

Hi guys,

like you might already know, domain renewal fee in enomcentral is $39 per year, so i wanted to transfer out my domain from enomcentral to namecheap or godaddy

i already tried ordering transfer in namecheap 2 times, but still failed, its says

Quote:

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Reason for Cancellation :
Canceled - Invalid EPP/authorization key - Please contact current registrar to obtain correct key

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screenshot :
http://freakimage.com/images/696name...valid_EPP_.jpg








the EPP/authorization key should be right, i only copy paste it directly from email page to namecheap transfer page
screenshot the EPP/authorization key are received to my email :
http://freakimage.com/images/604auth...n_key_in_e.jpg











Note About lock
Here are screenshot of General settings page in enomcentral, you can see Registrar-Lock is disabled, i already do this few weeks a go
http://freakimage.com/images/288enom...edit_gener.jpg

but i tried do whois check in domaintools.com today, its says still Locked, it is true or not, its should be says Unlocked
http://freakimage.com/images/230doma...says_still.jpg







please help what is the solutions guys?
- is it because the EPP/authorization key, have special character on it that is "(", and namecheap cant handle it? i still not yet try the transfer using godaddy, if you recommending me try godaddy too, i will try it, i am only afraid it will failed too before

- enomcentral.com renewal is $39, but i read enom.com reseller renewal is only about $9, do i need to search another person that have enom.com reseller account, push it there and help to renew it?

Either try asking for a new EEP key from enom or contact namecheap support.

Try namecheap support first--they would probably respond quicker.

@basketmaen

I'm with Go Daddy and came across your post.

Have you begun a transfer with Go Daddy?

If so and if you have any questions please feel free to reply or to send me a direct message.

Quote:

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Originally Posted by basketmen

Hi guys,
please help what is the solutions guys?
- is it because the EPP/authorization key, have special character on it that is "(", and namecheap cant handle it? i still not yet try the transfer using godaddy, if you recommending me try godaddy too, i will try it, i am only afraid it will failed too before

- enomcentral.com renewal is $39, but i read enom.com reseller renewal is only about $9, do i need to search another person that have enom.com reseller account, push it there and help to renew it?

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I had the same exact problem and when switching with godaddy it worked. If they offer the same price (9$) I guess you have nothing to loose trying it.