Should I charge for hosting and domain name in addiction to design?
I am going to design a new website for a local cardiologist's office. Is the usual practice to let the client purchase their own domain name and hosting, or should I charge them for doing it for them? If I charge them that would mean I have to pay for their domain name renewal and hosting service. I could always park their domain name and host on my hosting server. However, I don't have a reseller's program. If I do these two options what is the markup price? I could always just let them purchase the domain name and hosting on their own. But then comes the hassle of getting the proper information from them.
Pros and cons of reselling
The reality is that they are going to go to you for everything anyway if they are completely clueless. You may as well make money out of it. Set up a "white label" reseller account. Everything has your brand name on it and you charge whatever you like. You can either bundle it as part of the design process (but charge renewal fees). Or offer it as an additional cost - on top of the design.
Offer any additional fees at a set schedule for support or an ongoing fee that includes both. Or a mixture. What a lot of our resellers do is a one off fee for the design and a monthly fee for support (which includes the hosting and domain fees).
But to make sure you are not taken advantage of - spell out clearly what they actually get for that. Anything additional attracts a fee.
From their point of view this is great. They don't have to learn "internet" and they have someone they can always turn to for help - and to buy additional services and to recommend to their friends/family/business associates.
Once the initial period of settling in is over this just means setting up the occasional email address or the like. Anything really technical you pass on to the company you are reselling from - but you get all the credit :-)
It is a little extra work but it is an easy income stream - so long as you strictly state what you will do and have prices in place for additional services.
Tim at ingenyes.com