I'm looking for a PHP/MySQL ticket/helpdesk solution that combines project management, bug reporting, and general it ticket management into a single streamlined system.
Open source and a clean look is vital.
We have 1 IT guy and 2 web guys and we'd like for our non-it manager to be able to review the projects in the works and keep track of what's going on.
Well you can use os ticket its free , go to google and search for os ticket you will get that.
I would suggest you can go for AJ Helpdesk SAAS - web based Helpdesk Software.It covers customer support, ticket system and online help depends on your business needs .And it is offering the Lifetime Free Plan. So Set up your helpdesk System wtih AJ Helpdesk SAAS .
ajhelpdesk dot com