I did a forum search for Silverback but didn't turn anything useful up, if there are existing threads please feel free to point me that way.
I am very interested in Silverback and am looking at various tools and software for conducting usability testing. I will be managing a product at work that will meld all the functions and features of three existing pieces of software - problem is, two of those pieces are already extremely unusable, and it's just going to get more complicated as we build this super-product.
Hasn't anyone any comments about Silverback? To be honest, I'm considering asking work to buy me a Mac if only so we can use Silverback! I suppose we may just have to limp along with existing tools in the meantime.