As Director of Bam Creative, and Chairperson of the Australian Web Industry Association, Miles spends his time managing his business or speaking about managing businesses. Recently awarded as one of the top Western Australian entrepreneurs under 40 years old, Miles can also be found writing at his blog.

Miles's articles

  1. Hurry! Last Chance to Read This

    Savvy ecommerce businesses have discovered, with some help from social media, how time really is of the essence when it comes to fast online sales. In the lead-up to the festive season, Miles examines the phenomenon of time-based selling, and asks whether you can take advantage of this business model.

  2. 7 Ways to Fight Freelancer Loneliness

    Miles has spoken to a bunch of freelancers or telecommuters about what their biggest hurdles to success are. A common one (right up there with finding clients and keeping focus) is the sense of loneliness that results from working by yourself all day.

  3. Writing is a Challenge, not a Chore

    Ever noticed that some blogs or articles read so much better than others? Some are a chore to read, while others are a pleasure. The same applies to emails and letters. So what’s the secret to writing with impact – Miles investigates.

  4. When the Boss is Away …

    Let’s look at how my recent, unplanned two weeks off work was a success. I was ill, but business kept ticking. I’ll discuss what I believe made this rotten time for me less difficult for the business.

  5. A Focus on Mind Mapping

    Ever feel like you have a mountain of ideas, but struggle when it comes to putting them down in written form? Well, you’re not alone!

  6. Give Great Service: 5 Essential Tips

    Great client service goes way beyond that practiced smile, it’s a far more holistic approach to just about everything you do. In this article Miles outlines 5 ways you can provide great service and attract loyal clients.

  7. Interview with Mike Brown, WebStock

    The following is republished from The SitePoint Tribune #432. I recently had the opportunity to interview Mike Brown, co-organizer of the well-renowned Webstock, New Zealand’s largest web conference. With only a few weeks to go before Webstock 2009, Mike took a few moments out of his busy schedule to reply to my questions. Rumor has […]

  8. Interview with a Young Entrepreneur

    The following is republished from The SitePoint Tribune #430. If you’ve ever read the biographies of famous contemporary entrepreneurs, you’ll learn stories of how they started a roadside lemonade stand when they were 15, or sold baseball cards to schoolyard friends at the age of 14. When I was 14, I worked at a fast-food […]