Elizabeth is Web content manager for the American Foundation for the Blind. She helps AFB determine the needs of many audiences -- people who are blind or visually impaired, their friends and family members, seniors, kids, teachers and other professionals -- and ensures that those needs are met through ongoing usability testing.

Articles

  1. Why You Don’t Need a Usability Lab

    You know it’s time to get serious about your Website’s usability. Now you just have to convince your boss to spring for an elaborate usability lab with all the latest gadgetry… or do you? Elizabeth shows how easy usability testing can be as she debunks the myth of the hi-tech usability lab.