Formerly a developer in the corporate world, HAWK (known as Sarah by her mother) said goodbye to the code and succumbed to the lure of social media. Community Manager for the SitePoint network for several years now. If you're a member of our community you'll be familiar with ^hawk.

Sarah's articles

  1. Thanks for Banning Me

    Every Community Manager has parts of the job that they love and parts that they hate. My No1 love is crafting entertaining responses to the emails of those people that think that banning them is MY loss.

  2. Thinking Web: Voices of the Community

    The SitePoint Community is made up of such a diverse range of talented people that it is bordering on the criminal not to tap into that and harness the knowledge into something useful. And so in April 2010, the Community Book Project was born. This is the result.

  3. Everything In Moderation – Even Moderators

    Last week I was asked to do an interview on community management and it got me thinking. One of the questions was about staff structure and management and it coincided with a blog post coming through on my feed that talked about how the attitude of forum staff can affect peoples’ perception of the community […]

  4. Rules of Engagement

    If we build it, will they come? Not necessarily… In this post Sarah talks about ways of engaging people in order to create a thriving community.

  5. A New Year for the SitePoint Community

    2011 is only just over a week in and it’s already gearing up to be a big one. I have some exciting plans on the horizon, so buckle up your seatbelt – it’s going to be quite a ride.